Returns
Items are returnable within 30 days for exchange only or credit. Please use our contact page or email luxandlumejewelry@gmail.com for questions on exchanges.
Jewelry Care
Our metal is either sterling silver or 14k yellow, white or rose gold.
For Sterling Silver, we suggest keeping your piece as dry as possible. Don’t swim or shower while wearing your jewelry.
Stones may be cleaned with a warm damp cloth, followed by a gentle microfiber cloth to dry.
We use sustainable packaging for every order, including recycled boxes, vintage cases and biodegradable containers.
Shipping
US domestic shipping
Every Lux+Lume piece of jewelry is made to order. Sometimes we have pieces in stock and can ship right then, but usually, we make it just for you. Please allow 3-6 weeks to ship. If you need it sooner, email luxandlumejewelry@gmail.com. We will accommodate you as best as possible.